Everyone who’s anyone has at one time or another graced its beautiful blue and white tiled room on Langton Street, from Princesses Diana and Kate, to Placido Domingo and Mick Jagger, to Kate Moss and Felicity Kendal.

Above all, it is a homely, family-run restaurant serving Tuscan cuisine that has been adored by local residents ever since it opened its doors in 1975. That is, except for one neighbour.

The Citizen can reveal that La Famiglia has been in the grip of a long-running feud with a local man for more than 18 months that has escalated to the point that it threatens the very future of this elegant, discreet venue. Now, celebrities and locals are rallying round to support its owners and staff.

“The situation has got out of hand and now we are all concerned for what lies ahead,” said one worried regular. “The word has gone out that La Famiglia needs its family, so everyone is doing what they can to help.”

The row centres around noise coming from the garden dining room, which was opened in 1982 and was extended a few years later. It has 80 covers and has operated successfully without any complaints from residents ever since.

The garden backs onto multiple residential properties where the disgruntled neighbour in question lives. By some irony, he is an Italian man in his 30s, who began renting a flat in the area in November 2024. In January 2025, as the restaurant celebrated its golden anniversary, he started lodging complaints.

The man –  whose identity The Citizen is not revealing – claimed that loud chatter from guests and serving noise from staff  – the moving of cutlery and glasses – was waking up his baby daughter, who is now two. He even noted that celebrating diners singing Happy Birthday was a particular issue that vexed him.

La Famiglia has held a licence to serve in the garden until midnight for decades. Despite this, it agreed to restrict service to 11pm to appease the neighbour. The owner – Marietta Maccione – also directed a member of staff to act as ‘Noise Marshall’ every night, telling customers to quieten down if things became too rowdy.

The elegant garden room of 80 covers that is at the centre of the row

Those two measures hit profits considerably, but the compromise was not enough and complaints continued. Last October, the restaurant even went to the extraordinary extent of banning the singing of Happy Birthday – insisting that guests move into the front area if they wanted to sing that tune.

Restaurant managers preferred not to issue a statement to The Citizen, but a local with knowledge of the situation revealed:  “The complaining got ridiculous. No matter what the restaurant did to keep him happy, this man kept coming back with more issues and gripes. Even closing earlier and stopping anyone singing Happy Birthday was not enough.”

The neighbour started reporting his complaints to the council and began demanding that the garden close at 9pm Monday to Saturday and by 8pm on Sundays. His complaints have now triggered a licence review. On 7th July RBKC served a public notice announcing a review will be held by the Licensing Panel on the grounds of ‘Prevention of Public Nuisance and Protection of Children from harm’.

The notice is now in the window at La Famiglia, but The Citizen has redacted the complainant’s name to protect his privacy. His identity will become more public once the papers for the hearing are finalised and published by the council on its website.

It has become clear that if a stringent change in the licence such as closing the garden at 9pm comes into force it would have serious consequences for La Famiglia. It is understood that this would mean it losing the option of a “second sitting”. Takings would be affected so sharply that as much as 50% of its 60 staff could face being laid off, or having reduced hours. Fewer customers will also have a dramatic impact on a network of local suppliers who provide fresh produce and goods to the restaurant.

A local added: “If this man wins and the council changes the licence to close the garden at 9pm, it will be catastrophic for La Famiglia. The hospitality business is in a fragile state generally and such a restriction on a small family restaurant would make the entire operation unviable. It will cost a fortune in lost revenue and so many of the loyal staff will lose their jobs.

“It all feels so unfair. The flat where the man lives was extended by its landlord owner in the mid-1990s, which is the reason why it is so close to the garden. That was the choice of the freeholder, with full knowledge that La Famiglia had a dining room there.

“The people who run the restaurant have always been very respectful of their neighbours. In all these decades there have never been any complaints or disputes. Everyone loves the restaurant. It is an iconic character of Chelsea. The family who live right next door have raised their children here and have never had a bad word to say about the garden and its noise. This man is renting a flat and was here for only a short time before he started complaining and he has not stopped ever since. He is determined to cause chaos for La Famiglia.”

RBKC states that postal letters or emails (to licensing@rbkc.gov.uk) concerning the review must be lodged by 4th August. This has prompted a flurry of notes from supporters. The Citizen understand that many celebrities and notable locals have emailed the Licensing Authority to emphasise that they have eaten in the garden room over many years and can vouch for it always being orderly and well run by staff.

The Citizen has asked La Famiglia for comment and will be contacting the neighbour.

Redacted public notice from the council has been placed in La Famiglia’s window

Legendary La Famiglia founder Alvaro Maccioni and his daughter Marietta, the current owner

Richard Eden of the Daily Mail has picked up on The Citizen’s exclusive story

The scene…

Noted for its ultra-modern lilac and purple branding – the most “soothing” colours for pets – the clinic recently opened on the Fulham Road.

As a welcoming gift, pet owning readers of The Citizen qualify for a month’s free membership by following this link and quoting TCC25.

Dr Imre Pesta-Berry, the Head Vet at Creature Comforts Chelsea, said: ‘We’re so excited to be part of the Chelsea neighbourhood. Our fantastic team is here to support you on your pet’s health journey. We can help with all their needs, from regular wellness checks, to surgery and dentistry, so that they can stay happy and healthy for the long term.’

The colourful new clinic at No.281 Fulham Road

The central mantra of the business is “Owned by vets and run by vets”. Founded by vet of 26 years Russell Welsh and dog dad Daniel Attia, Creature Comforts is looking to revolutionise the way vet practices work. There is an emphasis on creating happy and healthy environments for the staff, as much a the animals.

The vet world is known for a high turnover in its workforce due to the overload of demands at the more traditional clinics. Creature Comforts has created a new model which caps member numbers per vet, ensuring focused care and personal, long-term relationships between vets and members.

The Creature Comforts mantra: Owned by vets, run by vets

Lilac and purple are thought to be the most “soothing” colours for animals

Customers are offered a monthly subscription model for £20 that includes unlimited consultations, as well as annual vaccinations, and member rates for neutering, dental treatments and routine medications.

Creature Comforts also prides itself on a state of the art app that allows pet owners to manage pet information, book appointments and even Live Chat chat with one of the medical team.

Creature Comforts currently has 32 Five Star Reviews on Google which can be read here.

For more information, visit Creature Comforts here or call 020 3039 3953.

The Creature Comforts app